If you have some questions which doesn’t list on this FAQ, please leave your message on the following email or technical forum (http://forums.en.loxch.com).
Yes because the private channel between your computer and Mudfish VPN server should be created.
First it’d be meaningful if you could check your ISP status. Please follow the below step:
If your local ISP network status isn’t good, the workaround for this problem would be limited depending on your location and game. However if there are no problems on your local ISP network, please let me know with sending E-Mail (firstname.lastname@example.org).
Normally, you’d like to know whether Mudfish Cloud VPN is working correctly and traffics are transfered to VPN Server. Justing visiting any web site isn’t enough because Mudfish Cloud VPN isn’t full VPN service meaning that only IP addresses set by the routing table are redirected to Mudfish Cloud VPN.
To see traffic activity of Mudfish Cloud VPN, please visit ‘Status -> Network and statistics’ of Mudfish Launcher while you’re playing the game or using other services. Please make sure that you set the routing table entries using ‘Settings -> Routing Table’ or ‘Settings -> Wizard’ menus.
If no traffics on Mudfish Cloud VPN, the graph’d like below:
If there are some traffics on Mudfish Cloud VPN consistently, the graph would be like below:
I know some people want to do this on their machines but at this moment it’s not possible because
However there are a method to do anyway as follows:
Moves “Mudfish Cloud VPN” menu from Start button.
Opens the property window of “Mudfish Launcher” icon.
Modify the command which found at “Target(T)” box that as default, the following value is set:
"C:\Program Files\Mudfish Cloud VPN\mudrun.exe" -L en
Changes the command with -u, -p and -B options. For example, looks like below:
"C:\Program Files\Mudfish Cloud VPN\mudrun.exe" -L en -u <userid> -p <password> -B
<userid> and <password> fields point your account’s userand and password. (Please note that there’s a security issue because your password is stored in the plain text. We’re not recommending to do like this method).
-B option is used not to open the default browser when the launcher is executed.
Sometimes you can see a message like the title from ARP protocol. It indicates that other user of Mudfish Cloud VPN uses same IPv4 address with you so packets could be directed to your path on Mudfish VPN server. This problem is caused:
To solve this problem, you should restart Mudfish Cloud VPN application.
Hmm.. It looks weird for me that it’s not common to happen; hang of Internet access. I’m curious where you’re using Mudfish Cloud VPN that sometimes using the problem in the school or military network could make the problem. Or sometimes using it within small MTU (Maximum Transfer Unit) network environment could be problem.
Please do the following instruction to test whether the workaround could be working or not:
Open “Mudfish Launcher” using your web browser.
Moves to “Settings -> General”
Changes “Connection Protocol” from UDP to TCP.
Save it then restart Mudfish Cloud VPN whose icon is available at system tray.
Please make sure whether it’s applied or not by visiting “Status -> Process” menu of Mudfish Web UI. It’s checkable by searching the following lines:
[0.807977] [INFO] re0: Connected to aaa.bbb.ccc.ddd:port (TCP)
If it solves your problem (hang of internet), it means your ISP (Internet Service Proviser) uses a small MTU size for packets to Mudfish VPN server. I think you should modify MTU size of TAP-Win adapter v9 on the control panel or you can send a problem report to analyze it using ‘Support -> Report a problem’ feature.
If you’re familiar with server chain feature of WTFast which be available in the advanced tab, it’d easy to understand because it’s almost same for purpose but in different approach.
Normally if ADN mode turns off, the packet from your desktop goes through one Mudfish VPN server then NATed (Network Address Translation) to the destination.
However if ADN mode turns on, the packet from your desktop goes through two Mudfish VPN servers you’d selected then NATed to the destination. This feature is useful if:
This is one of available modes Mudfish Cloud VPN has. Normally with turning off this feature, Mudfish Cloud VPN client acts as a router pointing that a packet from your desktop to the VPN server is simply forwarded. This behaviour is a fundamental thing all other VPNs (based on PPTP or L2TP) protocol do.
However if FastConnect mode turns on, Mudfish Cloud VPN doesn’t act as a router anymore. It acts like the Layer 7 proxy and the destination itself. For example, if normal RTT between your desktop and game server was 140 ms, it’d be changed to 0 ~ 1 ms after turnning on FastConnect mode when you ping to the destination because Mudfish Cloud VPN mimics the destination.
What’s benefits from this feature:
This symptom is very normal because Mudfish Credits are charged based on how many you used the traffics. It means that even if you didn’t play the game (just turnning on Mudfish Cloud VPN), the traffic could be used because:
Please note that the charged amount of Mudfish Credit would be very small and usages of traffic are always checkable at “Account Management” (http://accounts.en.loxch.com/) by visiting ‘Accounts -> Traffic Usage’.
However if usages of traffic are abnormal, please make sure that your account is kept safe and Full VPN feature turns off.
PBE is a word of League of Legends; short for Public Beta Environment. It points that nodes are for testing the beta features of Mudfish Cloud VPN problem. So please note that these VPN nodes are